HRx - Performance Tools the Get Results

HRx Client Success Story

DEF company knew that their managers needed to receive performance feedback from their employees. We had already created their performance appraisals based on each job description, but needed to go one step further. So, HRx created a supervisor appraisal form and gave it to each employee to evaluate not only their own supervisor, but the other DEF supervisors with whom they interacted.

HRx first tabulated the surveys. Then Arlene met with each department team and explored the supervisor's strengths as well as the issues that they were facing and how the supervisor could improve the department.

The feedback from the surveys and the focus meetings were given to each supervisor and we developed actions plans to help each team and supervisor function more effectively. HRx also developed and conducted off-site retreats and supervisory training to help the supervisors enhance their effectiveness.

We are now in our second round of conducting this process, repeating what we did two years earlier.

In the surveys, HRx received comments from multiple employees going through this experience for the second time. One person said: "I look forward to all the ways the organization is continuing to improve. Thank you, Arlene!”